Terms and conditions

Last Updated: 24/09/2026

Introduction

Welcome to PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED. These Terms & Conditions govern your access to and use of our website, products, and services related to plants, seeds, nursery products, gardening supplies, lawn-care products, garden tools, pots and planters, and related gardening accessories.

By accessing our website, browsing our products, placing an order, requesting product information, or using our services, you agree to comply with these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or services.

1. Acceptance of Terms

By using our website, you confirm that:

You have read, understood, and agreed to these Terms & Conditions.
You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian where permitted by applicable law.
You will comply with all applicable laws and regulations.
All information provided by you is accurate and complete.
You will use our website and products only for lawful purposes.

If you do not agree with these Terms & Conditions, you must stop using our website and services.

2. Scope of Products & Services

PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED offers gardening, nursery, lawn-care, and related products, including but not limited to:

Garden Tools

Hand gardening tools
Pruning tools
Garden shears
Trowels
Cultivators
Rakes
Other garden tools

Pots & Planters

Plant pots
Garden planters
Grow bags
Hanging planters
Seedling trays
Plant containers

Seeds & Bulbs

Vegetable seeds
Flower seeds
Herb seeds
Fruit seeds
Flower bulbs
Other gardening seeds

Soil, Fertilizers & Plant Food

Garden soil
Potting soil
Compost
Fertilizers
Organic fertilizers
Plant food
Soil conditioners

Lawn & Garden Accessories

Watering cans
Garden hoses
Sprinklers
Plant supports
Garden gloves
Plant labels
Garden nets
Other gardening accessories

Pest & Plant Protection

Plant protection products
Pest control products
Insect control products
Fungicides
Herbicides
Pest traps
Other plant-care products

Product availability may vary depending on stock, season, location, supplier availability, and other operational factors.

3. Use of the Website

You agree not to:

Use the website for unlawful or fraudulent activities.
Provide false or misleading information.
Copy, reproduce, modify, or distribute website content without permission.
Attempt unauthorized access to our website, systems, or data.
Introduce viruses, malware, or harmful code.
Interfere with website functionality or security.
Use our content, images, logo, branding, or other materials for unauthorized commercial purposes.
Use the website in a manner that may harm the Company or other users.

Violation of these conditions may result in suspension or termination of access and may lead to legal action where applicable.

4. Product Information & Specifications

We make reasonable efforts to provide accurate product information, descriptions, specifications, and images.

However:

Product appearance, size, color, packaging, or design may vary.
Natural products may have variations in appearance, size, shape, and color.
Plant size, foliage, flowers, and overall appearance may naturally differ.
Seed germination and plant growth may vary depending on environmental and care conditions.
Product specifications and packaging may change without prior notice.
Product availability may change without prior notice.
Product images may be for representation purposes.
Pricing or typographical errors may occasionally occur.

We reserve the right to correct, modify, or update product information at any time.

5. Pricing

Product prices displayed on our website may be subject to:

Product availability
Applicable taxes
Shipping charges
Handling charges, where applicable
Supplier or market price changes
Promotional offers or discounts

Prices may change without prior notice.

Any applicable charges will be displayed or communicated before order confirmation, where applicable.

6. Orders & Payments

When placing an order, you confirm that:

The information provided by you is accurate and complete.
You are authorized to use the selected payment method.
You agree to pay the applicable product price, taxes, shipping charges, and other applicable charges.
You understand that product availability may change.

We reserve the right to:

Cancel orders due to pricing or product information errors.
Cancel orders due to product unavailability.
Request additional information or verification before processing an order.
Restrict order quantities where necessary.
Cancel or reject orders suspected of fraud, unauthorized activity, or misuse.

An order will be considered confirmed only after successful payment and acceptance by PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED, where applicable.

7. Shipping & Delivery

Delivery timelines provided on our website or during checkout are approximate and may vary depending on:

Delivery location
Product availability
Product type
Courier or logistics provider
Weather conditions
Transportation conditions
Operational circumstances

Customers are responsible for providing accurate and complete delivery information.

Certain plants, nursery products, heavy gardening supplies, or other products may require special handling.

We are not responsible for delays caused by third-party courier, logistics, transportation, weather, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

8. Plants, Nursery Products & Product Care

For live plants, saplings, shrubs, nursery products, seeds, bulbs, and other natural products:

Natural variations in size, shape, foliage, color, and appearance are normal.
Plants may experience temporary stress during transportation.
Customers are responsible for providing appropriate care after delivery.
Watering, sunlight, soil, temperature, humidity, climate, and other environmental conditions can affect plant growth.
Seed germination can vary depending on environmental and cultivation conditions.
Plant growth and survival cannot be guaranteed because conditions after delivery may differ between customers.
Customers should follow any care instructions provided with the product.

9. Returns, Refunds & Replacements

Returns, refunds, cancellations, and replacements are governed by our Refund & Returns Policy.

Customers should review the Refund & Returns Policy before placing an order.

Return or replacement eligibility may vary depending on:

Product category
Product condition
Reason for return
Time since delivery
Applicable return conditions

Certain products, particularly live plants, seeds, bulbs, fertilizers, or other products requiring special handling, may be subject to specific return conditions.

10. Product Usage & Safety

Customers are responsible for using gardening and plant-care products appropriately.

Products must be:

Used according to the manufacturer’s instructions.
Stored and handled safely.
Used only for their intended purpose.
Kept away from children and animals where applicable.
Handled according to applicable safety instructions.

Fertilizers, pesticides, insecticides, fungicides, herbicides, and similar products must be used according to their labels, manufacturer’s instructions, and applicable safety requirements.

PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED is not responsible for damage caused by misuse, improper storage, unauthorized modification, or failure to follow product instructions.

11. Customer Responsibilities

Customers agree to:

Provide accurate personal information.
Provide accurate billing and delivery details.
Use products according to applicable instructions.
Follow plant-care recommendations.
Handle gardening and plant-care products safely.
Maintain suitable conditions for plants and nursery products.
Avoid unauthorized modifications or misuse of products.
Comply with applicable laws and regulations.

We are not responsible for damage resulting from improper use, handling, storage, or care of products.

12. Account Responsibilities

If you create an account on our website:

You are responsible for maintaining the confidentiality of your login information.
You are responsible for activity conducted through your account.
You must notify us if you become aware of unauthorized access.
You must provide accurate and current account information.
You must not share your account credentials in a manner that compromises account security.

We may suspend or terminate accounts involved in suspicious, fraudulent, unauthorized, or unlawful activity.

13. Limitation of Liability

To the maximum extent permitted by applicable law, PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED shall not be liable for:

Indirect or consequential losses.
Loss of profits or business opportunities.
Delays caused by third-party logistics or service providers.
Damage caused by improper product use or care.
Natural variations in live plants or nursery products.
Plant growth or survival affected by environmental conditions.
Seed germination variations.
Events beyond our reasonable control.

Our liability, where applicable, will be limited to the amount paid for the relevant product, subject to applicable law.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

14. Third-Party Links

Our website may contain links to external or third-party websites.

We are not responsible for:

Third-party content
External privacy practices
Third-party products or services
Security practices of external websites
Transactions conducted through third-party platforms

Users access third-party websites at their own discretion and should review the applicable terms and privacy policies of those websites.

15. Intellectual Property

All website content, including:

Company name and branding
Logos
Text
Product descriptions
Product listings
Graphics
Images
Website design
Page layouts
Other website materials

is owned by PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED or its respective licensors, unless otherwise stated.

Unauthorized copying, reproduction, distribution, modification, publication, or commercial use of website content is prohibited without prior written permission.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED, its employees, service providers, affiliates, and representatives from claims, losses, liabilities, damages, or expenses arising from:

Violation of these Terms & Conditions.
Misuse of products or services.
Violation of applicable laws or regulations.
Unauthorized use of the website.
Infringement of third-party rights.
Information or content submitted by you.
Fraudulent or unauthorized activity associated with your use of the website.

17. Force Majeure

We are not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including:

Natural disasters
Extreme weather conditions
Government actions or restrictions
Strikes
Transportation disruptions
Supply chain disruptions
Technical failures
Internet or telecommunications failures
Pandemics or public emergencies
Supplier-related disruptions
Other unforeseen circumstances

In such situations, we will make reasonable efforts to minimize the impact on customers.

18. Termination of Access

We may suspend or terminate access to our website or services if:

These Terms & Conditions are violated.
Fraudulent or unlawful activity is detected.
Unauthorized access or misuse occurs.
Security risks are identified.
Website services are being used in a manner that may harm the Company or other users.

Termination may occur with or without prior notice where permitted by applicable law.

19. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms & Conditions shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the registered office of PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED in Maharashtra, India, subject to applicable law.

20. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in:

Our products and services
Business practices
Website functionality
Technology
Applicable laws and regulations
Operational requirements

Revised versions will be published on this page with an updated “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

21. Contact Us

For product enquiries, order-related questions, delivery assistance, customer support, or other queries, please contact:

PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED

Address:
SECOND FLOOR, OFFICE NO. H-213, BELAPUR STATION, Belapur, Navi Mumbai, Thane, Maharashtra – 400614

Phone: +91 8691066239

Email:
info@gardennestshop.com